Thank you for purchasing from 4WD Auto Accessories! We value you greatly as a customer. We are here to help in case you have any issues with your purchase. These terms apply only to 4WD Auto Accesories.  3rd party parts have their own warranty policies and are subject to them.

RETURN POLICY

• Returns must be requested/communicated via email to info@4wdautoaccessories.com within 14 days of receiving the shipment (as determined by the carriers tracking number). If the request is within this period, an RMA # will be issued.
• Parts are not returnable after the 14-day period as described above.
• After RMA is issued, Customer has (14) days to return the product to the address provided with the RMA. If parts are not received within this time period, the RMA is void.
• Product must be shipped to 4WD Auto Accessories at Customer's expense.
• If parts are damaged in shipping back to 4WD Auto Accessories, it is up to the customer to contact their shipping company for damage reimbursement.
• Returned product must be in an unused/uninstalled/undamaged condition. 4WD Auto Accessories will, at its discretion, determine whether a part meets this criterion. If returned parts are received as new, then a refund will be issued less shipping charges.
• ECU Core Returns: The core must be in like-new condition. No core refunds will be given on any ECU that has been opened.
• ECU Tunes are returnable according to the same policy above - ECU will be returned to stock condition for refund to apply.
• There are no refunds on shipping charges.

DAMAGED PARTS AND/OR MISSING PARTS
Missing or Damaged parts must be reported to 4WD Auto Accessories within 72 hours after the parts are delivered as determined by the carrier tracking number

1. Damaged part(s) packing material, box(es) and tracking label must be photographed.
2. Email photographs with Customer Name and Order details to info@4wdautoaccessories.com. Once the pictures are examined and determined to be shipping damage, 4WD Auto Accessories will issue an RMA # and shipping label to receive the damaged parts back.
3. Once damaged products are received, replacement product will be shipped. Alternatively, we can charge for new part(s) to replace the damaged part(s) and ship immediately, then issue a credit once damaged products are received.